911 Memorial Tours

About 911 Memorial Tours

The world was forever changed on September 11th, 2001, when two planes flew into the Twin Towers in Manhattan, leaving an indelible mark on history. In honor of the lost lives and in remembrance of that tragic day, the 9/11 Memorial & Museum was created to preserve the stories and artifacts of that fateful day. If you are planning a visit to the museum, we highly recommend taking an expert-led tour to fully experience the depth and gravity of the exhibits. The tours offer a comprehensive exploration of both the Museum and the Memorial, providing visitors with a deeper understanding of what happened on 9/11 and those affected by the tragedy. Each tour is designed to focus on different aspects of the 9/11 story, allowing visitors to gain a broader understanding of the events that unfolded. From the compelling artifacts to the emotional stories, the tours provide a moving and thought-provoking experience.


To make the most out of your visit, we suggest bringing your own headphones to use during the program. This will allow you to fully immerse yourself in the experience and hear every detail of the tour without any interruptions. The museum tours offer expedited entry into the museum, saving visitors time and allowing them to maximize their time exploring the exhibits. While the tours are intended for adult and teenage visitors, people of all ages are welcome to attend.

Different 911 Memorial Tours

Museum Tour

Step back in time to gain a deeper understanding of one of the most tragic events in modern history with the 911 Memorial Tours. This essential tour takes you on a journey through the lead-up to the attacks, exploring the political and social climate of the time, and shedding light on the factors that led to that fateful day. Walk through the museum's key spaces and immerse yourself in the stories of the victims, the survivors, and the heroes who risked their lives to save others. As you reflect on the continuing global significance of 9/11, you'll gain a newfound appreciation for the strength and resilience of the human spirit in the face of adversity.

Museum Tour Early Access

As the city slowly wakes up, you will be granted exclusive and early access to the 911 Memorial Tours. You will step into a world that few others get to experience - a world that tells the story of one of the most pivotal moments in modern history. Monumental artifacts will surround you, each one with a tale to tell of the events that unfolded on that fateful day. Through the stories of those directly impacted by the attacks, you will gain a deeper understanding of the impact that 9/11 had on the world as a whole. This intimate morning tour is a chance to honor and remember the past while looking towards the future with hope.

Memorial + Museum Tour

Step into the past and explore the history of one of the most significant events of our time - 9/11. Join a comprehensive tour of the outdoor Memorial and Museum that takes you through the events that unfolded on that fateful day. Witness the resilience of a nation as we delve into the rebuilding efforts and the behind-the-scenes design of the site. Hear the touching stories of those affected by the attacks and pay your respects at the Memorial. With expedited entry into the Museum, immerse yourself in the exhibits that offer a glimpse into the lives lost and the heroic efforts of those who responded. Seasonal and returning March 2023, this tour is a must for anyone seeking to understand the impact of 9/11 on our world.

Private Tours

Looking to make your visit to the 911 Memorial Museum even more special, why not book a private tour. With a private tour, you and your group can personalize your experience, taking your time to explore the exhibits and learn about the history and impact of this momentous event. Your guide will be there to answer any questions you may have, and to share their expertise and insights into the museum's collections. Whether you're a first-time visitor or a seasoned veteran, a private tour is a great way to enhance your 911 Memorial experience and create lasting memories with your loved ones. Experience a private tour and get ready for an unforgettable journey through history.

Tips for Visiting 911 Memorial Tours

  • Honor the victims by bringing a small tribute item like a flower to place on the bronze name panels. It's a touching way to pay your respects and show your support.
  • Remember that large items and bags are not allowed inside the museum. Be sure to leave them at home or lock them up in lockers on Liberty Island.
  • A health and safety fee of $2 is added to the ticket costs. It's a small price to pay for the upkeep of the Memorial and the protection of its visitors.
  • The museum has a lot of important attractions, so make the most of your time by seeing all the essential ones. Your experienced guide from 911 Memorial Tours can help you navigate the exhibits and make the most of your visit.
  • Take home a piece of history with memorabilia from the 9/11 Museum Store. From books to t-shirts to commemorative items, there's something for everyone to remember this important event.

FAQs for 911 Memorial Tours

Are there guided tours available at the 9/11 Memorial Museum?

Yes, guided tours are available at the 9/11 Memorial Museum. These tours can be customized to meet the needs of your group and are led by experienced guides who can provide insight into the exhibits.

How long does a typical tour of the 9/11 Memorial Museum last?

A typical tour of the 9/11 Memorial Museum lasts about two hours, but can be customized to meet the needs of your group.

Are there audio tours available at the 9/11 Memorial Museum?

Yes, audio tours are available at the 9/11 Memorial Museum. These tours can be accessed on your personal device and provide an in-depth look at the exhibits.

Are backpacks allowed inside the 9/11 Memorial Museum?

No, backpacks are not allowed inside the 9/11 Memorial Museum. Visitors are encouraged to check bags and backpacks at the nearby storage facilities.

Are there restrooms available inside the 9/11 Memorial Museum?

Yes, restrooms are available inside the 9/11 Memorial Museum.

Are food and drinks allowed inside the 9/11 Memorial Museum?

No, food and drinks are not allowed inside the 9/11 Memorial Museum.

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