9/11 Artifacts

Artifacts at the 9/11 Memorial

Precisely ten years after the attacks, on September 11, 2011, the 9/11 Memorial was officially inaugurated. It's situated where the Twin Towers formerly were, on the western side of the former World Trade Center complex. The design competition received 5,201 entries from 63 different countries, and two architects, Michael Arad and Peter Walker were chosen to create the Memorial's design.

Two steel "tridents" that stand in the building's Atrium Terrace as relics of the North Tower's façade greet visitors as they enter the 9/11 Museum through the Pavilion. The main exhibition area is situated seven stories below the 9/11 Memorial in the World Trade Center's underlying rock structure. The Museum has exhibits of items from the WTC and 9/11 attacks, interactive exhibitions, quiet spaces, and 9/11 Memorial Events that share the personal and collective perspectives of survivors, first responders, residents, and eyewitnesses. The exhibition serves as a tribute to the specific attack victims. 

Maria Cecilia Benavente’s sandals

Maria Cecilia Benavente, who worked on the 103rd floor at the World Trade Center, had a pair of backless sandals. Benavente hurriedly escaped when American Airlines Flight 11 went down, taking 25 flights of stairs to reach an express elevator on the 78th floor. She found that her two-inch heeled sandals were slowing her descent. Benavente took them off and continued the trip barefoot while keeping her abandoned sandals close till she arrived at a coworker's parents' house more than 15 miles away in Queens.


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Window washer Jan Demczur’s squeegee handle

A squeegee tool hidden in plain sight saved the lives of six men on September 11th. Jan Demczur, a window cleaner, and five other people were in an elevator in the World Trade Center's North Tower when it abruptly began to plummet. At the 50th story of the building, they were able to stop the elevator's descent by pressing the emergency stop button.


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Bill Biggart’s Photographs

A cab driver passing by alerted Bill Biggart, a 54-year-old freelance photojournalist, and his wife Wendy Doremus as they were out walking their dogs that a jet had just slammed into the World Trade Center. Biggart hurried home, grabbed three cameras, and headed to Ground Zero, where he began taking pictures of the Twin Towers as they were ablaze. During his coverage of the 9/11 events, he was the only working photographer that died.


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Cell phone used by Mayor Rudy Giuliani

Rudy Giuliani, a politician, and attorney currently involved in legal and financial issues, was praised in 2001 for his leadership during a tragic situation. Then, on that September day, Giuliani utilized this Motorola i1000Plus cell phone to direct emergency operations at the end of his seven-year tenure as New York City's mayor.


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Melted coins recovered from the World Trade Center

Jet fuel from Flights 11 and 175 that crashed into the World Trade Center started large-scale, violent fires that could reach 1,800 degrees Fahrenheit. According to the museum, "the contents of the building[s]—desks, documents, carpets, ceiling tiles, and even paint—fueled the fire." This clump of coins was among the deformed, melted things found in the building's debris.


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Sweatshirt worn by first responder Ivonne Coppola Sanchez

Ivonne Coppola Sanchez, a member of the New York Fire Department's Emergency Medical Services, wore this sweater while looking for survivors at Ground Zero, making it a more recent addition to the collection. Coppola Sanchez later ran across photographer Joel Meyerowitz while working at a temporary morgue, and he took a picture of her wearing the sweater.


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Apron from Nino’s Restaurant in New York City

Two days after 9/https://www.11, the family-run Nino's Restaurant on Canal Street in Manhattan started providing World Trade Center recovery employees with free meals. The eatery served countless customers and served as a haven for exhausted first responders for the roughly seven months that followed. Shayt noticed three aprons hanging behind the counter, each "loaded like pizzas with patches—from Canada, and England, and the U.S.—small towns and large." Each patch identified a firefighter, police officer, Red Cross worker, or other first responders who had donated a piece of their uniform as a token of appreciation.


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Lorraine Bay’s Flight 93 logbook and in-flight manual

United Airlines Flight 93 crashed into a field in Shanksville, Pennsylvania, on the morning of September 11, and curators were tasked with gathering artifacts related to the tragedy. The 58-year-old flight attendant Lorraine Bay's crew log and an in-flight manual are among the few remaining physical remnants of the hijacked aircraft. Lorraine has 37 years of experience as a flight attendant. Bay entered the specifics of each flight she took into the journal, marking up the blue link with the flight numbers, dates, and other information.


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Know Before You Go to the 9/11 Memorial & Museum

Essential Information
Tips to Visit

Location:180 Greenwich Street, New York, NY 10006, United States 


Best Time to Visit 9/11 Memorial Museum: The 9/11 Memorial & Museum is best visited in the early mornings of workdays. Compared to weekends, there are fewer people around at this time of day.


How to Reach:

By Car: From the city center, use the Park Row and Broadway route; it will take you three minutes to get there.

By Walk: The memorial is a 9-minute stroll from the city center via Broadway and Dey St.

  • It would be a good idea to go to the 9/11 Memorial Museum on a weekday and early in the morning when there won't be as many people there.
  • The Memorial serves as both the tour's finale and its starting point.
  • The catastrophe that occurred here might be too upsetting for young people. Before bringing your children in, we advise you to think again.
  • Download the 9/11 Memorial Museum's audio tour in advance for a better experience.
  • Plan on spending at least two to three hours perusing the museum's displays at your leisure.
  • There is a little fee to enter the Museum, however, entry to the Memorial is always free. On Mondays starting at 3 pm, admission to the museum is free.

FAQ's of 9/11 Memorial and Museum

How long should I plan to spend at the 9/11 memorial?

We advise you to allot at least 2-3 hours to fully tour the memorial. In these 2-3 hours you will witness many references of tragic incidents of 9/11. 

Can you walk around the 9/11 memorial for free?

You are welcome to visit the 9/11 memorial for free on any day. On Mondays after 3 PM, admission to the 9/11 Museum is free.

Is there a dress code for the 9/11 memorial?


Not really, but it is advised to carry an extra pair of clothing as it is chilly inside the Museum.

How long does it take to see the 9/11 Museum?

The 9/11 Museum can be seen in its entirety in between two and four hours.

Why is the 9/11 Memorial famous?

The museum was built as a Memorial to the roughly 3000 lives lost in this area during the 9/11 and 1993 attacks. The museum stands for bravery, selflessness, and tenacity.

How deep is the hole in the 9/11 memorial?

The hole is 30 feet deep and is in the middle of the memorial. It is said to represent those who were never found and the families who did not receive closure, while the individual streams of rushing water are thought to represent the people who died. That void's depth is invisible to you.

What's the difference between the 9/11 Memorial and the Museum?

A memorial is the area surrounding the sites of the twin towers that fell. Whereas the museum is underground and has excellent displays covering the whole incident, including the Pentagon attack and the Pennsylvania plane crash.

Are there any exclusive or limited-edition items available at the 9/11 Museum Store?

Yes, the 911 Museum store occasionally offers exclusive or limited-edition items that are unique to the museum. These items may include special artwork, collectibles, or merchandise related to temporary exhibits or significant anniversaries.

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